Unexpected Errors Related to Document Processing & Resources – 9/12/2014

GDP is currently receiving error message or slow response related to projects and resources. The root cause of this issue is related to an outage at GDP’s file storage provider. This issue began at 1:15PM Eastern and is ongoing. You and your students may have experienced the following:

  • Downloading resource start files
  • Uploading resource submissions
  • Uploading document processing submissions
  • Grading document processing submissions

We appreciate your patience and apologize for the inconvenience. For immediate update you can follow https://status.rackspace.com/index/viewincidents?start=1410494400 for details.

Thank you,

GDP Product Team